Voucher Holder FAQs

Keene Housing determines what you will pay for rent when your housing assistance starts and during regular recertifications. The type of voucher you have determines what your portion of rent will be. You will receive a letter that breaks down what you pay for rent and what portion of housing assistance KH will pay towards your rent.

With your consent, yes, KH can send information about your portion of rent to DHHS or any other agency of your choice.

KH uses income information to calculate your portion of rent. During recertifications, KH determines your continued eligibility to receive housing assistance and recalculates your portion of the rent. Depending on the program, if your income increases or your rent exceeds KH’s contribution towards the monthly rent, your portion of rent may increase.

Safety Net provides a temporary increase in subsidy for households participating in the Stepped Subsidy program when they experience an unexpected increase in rent burden.  Click here to download: Safety Net Application

Households may request a detailed explanation of how their portion of rent is determined at any time by contacting their Tenant Assistance Specialist or email info@keenehousing.org.

KH conducts interim certifications when a household reports a decrease in income. Examples of income changes include decreases in child support or earned income, or a change in benefits. You can find more information on recalculating the tenant portion of rent in the MTW Administrative Plan.

Safety Net provides a temporary increase in subsidy for households participating in the Stepped Subsidy program experiencing unexpected income changes including, but not limited to an unexpected loss of earned income, an injury that affects a family member’s ability to perform work, or a decrease in household composition resulting in a sudden loss of household income.  Click here to download: Safety Net Application

A deduction is applied to a household’s annual income for expenses related to the cost of unreimbursed (out-of-pocket) medical expenses. For elderly/disabled households, medical expenses that exceed 7.5% of annual income may be deducted.

Yes, Keene Housing will absorb your voucher. Please click here for details.

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