Each KH development has its own parking policy, but generally residents do need a permit to park in a KH lot. Each development’s parking policies are included in the Lease Packet residents receive at move-in. Please contact (contact link) your Property Manager to apply for a parking permit.
Residents can submit a work order KH 24-hours a day by phone at (603) 352-6161 or online from your property page. Describe the issue and a work order will be created. Emergency work orders must always be called in and will be responded to immediately. Emergency work orders are those that must be addressed immediately.
Residents can apply for a transfer from their Property Manager. Transfers are approved based on need and availability. Households must meet all eligibility requirements for the new unit. Details on KH’s transfer policies are available in the Tenant Selection and Occupancy Plan (TSOP).
The Head of Household must notify their Property Manager if they’d like to add or delete someone from their lease. Property Managers help residents through the process. Any new adult household members (excluding additions by birth or adoption) are screened by KH to make sure that they meet KH’s eligibility criteria found in the
In most cases, your rent is due on the first of each month. If you live at Evergreen Knoll you have up to the 10th of the month to pay your rent. Keene Housing will issue you a lease violation and assess a late fee when your rent is not paid by the applicable date
KH’s Pet Policy (link) describes when and where pets are permitted in KH apartments. Individuals with disabilities can request exemptions to the Pet Policy under KH’s Reasonable Accommodation Policy.
When applicants are selected from the waiting list, they can request to see the apartment that is being offered or a similar unit if the unit being offered is not available to show. KH offers, as a first choice, virtual tours of our units. Pictures (LINK) are also available as are in-person viewings, if requested.
Waitlist times vary from property to property. Unit size plays a factor as well as how often tenants move from the property. Though unable to give applicants precise waiting times, KH can tell applicants where they are on the waiting list/s. Contact KH at 603-352-6161 or email info@keenehousing.org for more information.
There are some eligibility criteria, such as income limits, that apply to all properties and programs. Eligibility screening is performed in a manner that is reasonable, consistent and complies with fair housing laws. The eligibility criteria can be found here: Tenant Selection and Occupancy Plan (TSOP) Screening is used to help ensure that households admitted