FAQs

Do you have emergency housing?

2020-07-27T20:59:24+00:00July 27th, 2020|

KH does not provide emergency housing. Southwestern Community Services offers housing stabilization services including emergency housing. You can find more information about the housing stabilization services at www.SCShelps.org.

How is my place on the waiting list determined?

2022-03-15T19:46:03+00:00July 27th, 2020|

KH has several preferences, some apply to all voucher programs and some that apply to specific voucher programs. A preference may be granted to you if you are verified to meet the criteria for a specific preference. You can find more information about KH preferences in the MTW Administrative Plan.

What would keep me from getting on the waitlist?

2020-07-27T20:57:04+00:00July 27th, 2020|

The following will prevent KH from placing you on the waiting list: Any adult member of the household owes KH, or a KH affiliate, or the owner of a KH managed property money. A household member is subject to a state lifetime sex offender registry. Failure to submit a complete application. The Head of Household

How will I pay my first and last months’ rent and security deposit?

2020-07-27T20:54:55+00:00July 27th, 2020|

KH does not provide assistance with security deposits. You can contact Southwestern Community Services at www.SCShelps.org for information about their Security Deposit Loan Program. You are responsible for your portion of the rent and KH will pay the rest, up to the payment standard. In NH, it is unlawful for landlords to charge a security

Can I use my voucher where I currently live?

2022-03-15T19:48:02+00:00July 27th, 2020|

A voucher can be used in a unit where the owner agrees to accept the voucher, the unit passes Housing Quality Standards, and KH determines that the tenant portion of rent won’t exceed 45% of their income. There are a few other requirements and exceptions, which are found in the MTW Administrative Plan.

What will my rent be?

2026-01-06T18:23:46+00:00July 27th, 2020|

Your portion of rent depends on your income and the rent your landlord charges. Typically, voucher holders pay around 30% of their income towards rent and KH pays the rest of the rent up to the Voucher Payment Standard for which your household is eligible. If the rent your landlord charges is more than the

Can you recalculate my rent because I didn’t receive my child support, I lost my job, or I lost my benefits?

2021-02-04T19:30:59+00:00July 18th, 2020|

KH conducts interim certifications when a household reports a decrease in income or increase in some certain expenses. Examples of income changes include decreases in child support or earned income, or a change in benefits or medical expenses. You can find more information on recalculating the tenant portion of rent in the MTW Administrative Plan.

Why did my rent go up? Can Keene Housing help me if I can’t pay my rent?

2021-03-25T14:53:39+00:00July 18th, 2020|

KH uses income information to calculate your portion of rent. During recertifications, KH determines your continued eligibility to receive housing assistance and recalculates your portion of the rent. Depending on the program, if your income increases or your rent exceeds KH’s contribution towards the monthly rent, your portion of rent may increase. Safety Net provides

Can I get a copy of what I pay for rent?

2020-07-18T00:11:40+00:00July 18th, 2020|

Keene Housing determines what you will pay for rent when your housing assistance starts and during regular recertifications. The type of voucher you have determines what your portion of rent will be. You will receive a letter that breaks down what you pay for rent and what portion of housing assistance KH will pay towards

How do I add or delete someone from my lease?

2025-04-17T17:26:39+00:00July 18th, 2020|

The Head of Household must notify their Property Manager if they’d like to add or delete someone from their lease. Property Managers help residents through the process. Any new adult household members (excluding additions by birth or adoption) are screened by KH to make sure that they meet KH’s eligibility criteria found in the

When is my rent due?

2020-07-18T00:05:38+00:00July 18th, 2020|

In most cases, your rent is due on the first of each month. If you live at Evergreen Knoll you have up to the 10th of the month to pay your rent. Keene Housing will issue you a lease violation and assess a late fee when your rent is not paid by the applicable date

Can my pet live with me?

2020-07-29T19:58:35+00:00July 17th, 2020|

KH’s Pet Policy (link) describes when and where pets are permitted in KH apartments. Individuals with disabilities can request exemptions to the Pet Policy under KH’s Reasonable Accommodation Policy.

How much will I pay for rent?

2020-07-29T20:04:17+00:00July 17th, 2020|

The tenant portion of rent is determined during the eligibility process. While there are some exceptions, tenants usually pay around 30% of their monthly income towards.

What happens when I get close to the top of the waiting list?

2020-07-29T19:59:03+00:00July 17th, 2020|

When you come close to the top of a waiting list KH will contact you to schedule an eligibility appointment. During the eligibility process KH collects the documentation necessary to determine your eligibility. Some of the documentation you are required to provide are paystubs, benefit letters, bank statements, photo IDs (adult household members only), birth

Can I see the apartment?

2020-07-29T20:03:06+00:00July 17th, 2020|

When applicants are selected from the waiting list, they can request to see the apartment that is being offered or a similar unit if the unit being offered is not available to show. KH offers, as a first choice, virtual tours of our units. Pictures (LINK) are also available as are in-person viewings, if requested.

How long will I have to wait for an apartment?

2020-07-29T19:59:37+00:00July 17th, 2020|

Waitlist times vary from property to property. Unit size plays a factor as well as how often tenants move from the property. Though unable to give applicants precise waiting times, KH can tell applicants where they are on the waiting list/s. Contact KH at 603-352-6161 or email info@keenehousing.org for more information.

Am I eligible to live at a Keene Housing property?

2021-04-26T18:34:54+00:00July 17th, 2020|

There are some eligibility criteria, such as income limits, that apply to all properties and programs. Eligibility screening is performed in a manner that is reasonable, consistent and complies with fair housing laws. The eligibility criteria can be found here: Tenant Selection and Occupancy Plan (TSOP) Screening is used to help ensure that households admitted

Can I see the apartment?

2020-07-17T23:43:58+00:00June 28th, 2020|

When applicants are selected from the waiting list, they can request to see the apartment that is being offered or a similar unit if the unit being offered is not available to show. KH offers, as a first choice, virtual tours of our units. Pictures (LINK) are also available as are in-person viewings, if requested.

How long will I have to wait for an apartment?

2020-07-17T23:43:58+00:00June 28th, 2020|

Waitlist times vary from property to property. Unit size plays a factor as well as how often tenants move from the property. Though unable to give applicants precise waiting times, KH can tell applicants where they are on the waiting list/s. Contact KH at 603-352-6161 or email info@keenehousing.org for more information. 

Am I eligible to live at a Keene Housing property?

2021-04-26T18:38:01+00:00June 28th, 2020|

There are some eligibility criteria, such as income limits, that apply to all properties and programs. Eligibility screening is performed in a manner that is reasonable, consistent and complies with fair housing laws. The eligibility criteria can be found here: Tenant Selection and Occupancy Plan (TSOP) Screening is used to help ensure that households admitted

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